WordPress Transactional Email at WPCloud: System-Generated Email Guide

Comprehensive guide explaining WPCloud’s transactional email system, including limits, configuration, and best practices.

Understanding WordPress Transactional Email

WordPress transactional emails are automated messages that your WordPress website generates in response to specific actions or events.

WordPress-Generated Emails Include:

• Contact form submissions through plugins like Contact Form 7, Gravity Forms, or WPForms
• WordPress core password reset notifications
• WooCommerce order and shipping notifications
• New user registration emails from WordPress
• WordPress comment notifications
• WordPress system and update alerts
• Plugin and theme automated notifications

Not Part of This Service:

• Business email hosting (like@yourdomain.com)
• Marketing newsletters
• Promotional campaigns
• Bulk mailouts
• CRM email campaigns
• Mailing list distributions

Why WPCloud’s MailChannels Implementation Matters

Traditional Hosting Problems

• Emails sent directly from web server
  • Shares IP with website
  • Poor delivery rates
  • Risk of server blacklisting
  • Website affected by email issues
• Server resource consumption
  • Email processing slows website
  • Large email queues impact performance
  • Backup space filled with email logs
• Security vulnerabilities
  • Shared IP reputation risks
  • Form spam affects server
  • Email-based attacks impact website

WPCloud’s MailChannels Solution

• Separated Infrastructure
  • Dedicated email delivery network
  • Protected website IP reputation
  • No impact on website availability
  • Professional delivery management
• Resource Optimization
  • Zero website resource usage
  • No email queues on web server
  • Better website performance
  • Separate email processing
• Enterprise Security
  • Professional spam filtering
  • Automated reputation management
  • Protected sending infrastructure
  • Continuous security updates

Usage Limits and Pricing

Standard Package (Included with Hosting)

• 50 WordPress-generated emails per hour
• Suitable for typical WordPress website operations
• Designed for standard form submissions and notifications
• Included in your regular hosting plan

Common Scenarios Within Standard Limits:

• Multiple contact form submissions
• WooCommerce purchase notifications
• User registration emails
• Password reset requests
• Comment notifications

Exceeding Limits?

Additional costs apply for increased limits. Contact support with:

• Your WordPress website’s specific needs
• Types of forms or plugins generating emails
• Expected hourly email volume
• Usage patterns (consistent vs. sporadic)

Our team will provide custom pricing based on:

• Required hourly volume
• Type of WordPress notifications
• Usage patterns
• Business requirements

Volume Upgrade Process

1. Submit support ticket with requirements
2. Receive custom quote
3. Review and approve pricing
4. Implementation of new limits
5. Monitoring and adjustments as needed

WordPress Marketing Solutions

For marketing and bulk emails, use dedicated services:

Recommended WordPress Integration Options:

• Mailchimp (official WordPress plugin available)
• Sendinblue (WordPress integration)
• Constant Contact (WordPress plugin)
• Campaign Monitor (WordPress compatibility)

Why Use Separate Marketing Services:

• Designed for bulk sending
• Newsletter subscription management
• Campaign tracking
• Marketing automation
• List segmentation
• Professional templates

Common WordPress Use Cases

WordPress Forms

• Contact Form 7 submissions
• Gravity Forms notifications
• WPForms alerts
• Ninja Forms emails

WooCommerce

• Order confirmations
• Shipping updates
• Account notifications
• Password resets

WordPress Membership Sites

• Member registrations
• Automatic updates
• Password management
• Access notifications

WordPress System

• Admin notifications
• Update alerts
• Comment notifications
• User management emails

Technical Configuration

Using WPCloud DNS (Recommended)

Everything is automatically configured – no action required.

External DNS Configuration

If you use an external DNS provider, add this SPF record:

Type
TXT

Host
@

Value
v=spf1 include:relay.mailchannels.net ~all

Authentication

• SPF records are automatically managed
• DKIM signatures handled by MailChannels
• No additional configuration needed

Best Practices for WordPress

1. Form Configuration

• Use WordPress form validation
• Implement reCAPTCHA
• Set appropriate form limits
• Test form submissions

2. Plugin Management

• WPCloud automatically handles all plugin updates
• Monitor your email-generating plugins’ settings
• Configure notification settings appropriately
• Automatic testing is performed after updates by WPCloud

3. Performance Optimization

• Monitor form submission rates
• Track WordPress notification patterns
• Review automated email triggers
• Optimize form settings

Support Options

For WordPress transactional email assistance:

• Support Portal: https://support.wpcloud.ca
• Email: support@wpcloud.ca

When requesting increased limits:

• Specify WordPress plugins generating emails
• Provide form submission estimates
• Detail automated notification requirements
• Explain WordPress functionality needs
• Request custom pricing quote

Troubleshooting

Common Issues

1. Emails not sending
   • Verify form configuration
   • Check plugin settings
   • Confirm hourly limit status
2. Delayed notifications
   • Monitor submission volume
   • Review email triggers
   • Check for plugin conflicts
3. Form submission issues
   • Validate form settings
   • Verify reCAPTCHA setup
   • Check for plugin updates

Getting Help

Contact WPCloud support if you experience issues with:

• WordPress-generated emails not sending
• Form submission notifications
• System email delivery
• WooCommerce order emails
• Volume limit questions
• Custom pricing inquiries